What is your personal information?
So that we are able to provide you with our services, we need to collect some personal details from you. If you elect not to provide some personal information to us, this may affect our ability to provide services to you. Generally, the purpose for which Hillside Legal collects personal information will be apparent from the way in which we collect it, or will be disclosed at the time of collection. If at any time the purpose for which we are collecting your personal information is unclear, please contact us.
The type of personal information we collect depends on the nature of your dealings with us. The information may include:
- Your name, date of birth and contact details. Contact details may include your home address, email address and phone number;
- Information to prove your identity;
- Your employment details;
- Your country of birth;
- Information about your business;
- Information about your personal affairs;
- Information about your legal needs;
- Your credit card, debit card or bank account information
- Any other information reasonably necessary to provide you with our services
- Any other information provided by you
Generally Hillside Legal does not collect sensitive information about you, such as health records, unless it is reasonably necessary for the purpose of providing you with legal advice or is otherwise permitted by law.
When you visit this website we generally do not collect any personal information about you. We collect personal information about you when you give it to us, either by completing an online form on this website, or sending us an email directly. How we collect personal information also depends on the nature of your dealings with us. We collect personal information directly from you whenever it is reasonable and practical to do so. We may also collect personal information from third parties in the course of providing legal services to you.
Hillside Legal will use your personal information for the following purposes:
- To provide you with information, products and services;
- To provide information to barristers and other specialists for the purposes of assisting you;
- For research and development of our services
- To send you information about other services offered by us which may be of interest to you
- For any purpose you have provided the information
- For any purpose you have consented to
- For any purpose otherwise permitted by law
We may disclose personal information:
- To third party service providers and contractors who assist in our internal business and administrative operations;
- To any third party if the matter involves third parties;
- To third parties including agents
- To credit reporting agencies, courts, tribunals and regulatory authorities where clients fail to pay for goods or services provided by us to them, as required by law or in order to establish, exercise or defend our legal rights;
When you provide us with personal information, you consent to this disclosure. When we disclose your personal information to a third party, we take reasonable steps to ensure they comply with the Australian Privacy Principles regarding handling your personal information.
Hillside Legal is committed to ensuring that the information you provide to us is secure. We take all reasonable steps to securely store your personal information so it is protected from unauthorised use, access, modification or disclosure.
ACCURACY AND ACCESS
We take all reasonable measures to make sure the personal information we hold is accurate, complete and up to date. However, the accuracy of your information is largely dependent on what you provide us. To make sure we have your most current details, please let us know when your information changes.
To request your personal information please send us an email. We may charge reasonable costs for carrying out your request. If you consider that the personal information we have about you is outdated or inaccurate, you can ask for it to be updated. We will take action to fix any problems, within reason.
Last updated November 2015.